To meet the withdrawal period deadline, the Customer must send their notice regarding the exercise of the right of withdrawal before the withdrawal period expires.

Effects of withdrawal
In the event of withdrawal by the Customer, the Seller undertakes to reimburse all sums paid, including delivery charges, without undue delay and no later than fourteen (14) days from the date on which it is informed of the Customer’s decision to withdraw (Article L.221-24 of the French Consumer Code).
In accordance with Article L. 221-23 of the French Consumer Code, the consumer shall bear only the direct cost of returning the goods, unless the Seller agrees to cover it.
 
The Seller may defer the refund until the Products have been recovered or until the Customer has provided proof of shipment of the Products, whichever occurs first.
The Seller shall issue the refund using the same means of payment that the Customer used for the initial transaction, unless the Customer expressly agrees to use another means of payment and provided that the refund does not incur any fees for the Customer.

Return policy
In any event, the Customer must, no later than fourteen (14) days after communicating their decision to withdraw from these Commercial Terms, return the item to the Seller’s address.
 
This deadline is deemed met if the Client returns the item before the expiry of the fourteen (14) days.
 
Return shipping costs
The Customer shall bear the direct cost of returning the goods.
 
Condition of the returned item
The Product must be returned in accordance with the Seller’s instructions and must include, in particular, all accessories supplied.
 
The Client is liable only for any depreciation of the item resulting from handling other than what is necessary to establish the nature, characteristics, and proper functioning of this Product. In other words, the Client may test the Product, but liability may be incurred if the Client carries out handling beyond what is necessary.
 
Exclusion of the right of withdrawal
The right of withdrawal cannot be exercised for contracts (Article L.221-28 of the Consumer Code):

• Of the supply of services fully performed before the end of the withdrawal period and, if the contract places the consumer under an obligation to pay, whose performance began with the consumer’s prior express consent and with the consumer’s acknowledgment of the loss of the right of withdrawal, where the service has been fully performed by the trader ;

• The supply of goods or services whose price depends on fluctuations in the financial market beyond the professional’s control and that may occur during the withdrawal period ;

• The supply of goods made to the consumer’s specifications or clearly personalized;

• Of the supply of goods liable to deteriorate or perish quickly ;

• Of the supply of goods that have been unsealed by the consumer after delivery and that cannot be returned for reasons of hygiene or health protection ;

• Supply of goods which, after delivery and by their nature, are inseparably mixed with other items ;

• The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose agreed value at the time of the contract’s conclusion depends on fluctuations in the market beyond the professional’s control ;

• Maintenance or repair work to be carried out urgently at the consumer’s home and expressly requested by them, limited to the replacement parts and work strictly necessary to address the emergency ;

• Of the supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery ;

• For the supply of a newspaper, periodical or magazine, except for subscription contracts for these publications ;

• Concluded at a public auction ;

• Of accommodation services, other than residential accommodation, goods transport services, car rental services, catering services, or leisure activities that are to be provided on a specified date or during a specified period ;

• Of the supply of digital content not supplied on a tangible medium, the performance of which began before the end of the withdrawal period and, if the contract places the consumer under an obligation to pay, when:

a) He has expressly given his prior consent for the performance of the contract to begin before the end of the withdrawal period; and
b) He acknowledged that he will lose his right of withdrawal; and
c) The professional provided confirmation of the consumer’s agreement in accordance with the provisions of the second paragraph of Article L. 221-13.